Shipping policy
At SAAV International, we strive to ensure that your orders are processed and shipped in a timely manner. Please read this Shipping Policy carefully to understand our shipping practices.
Shipping Rates and Methods
We currently offer flat rate shipping to the United States, Canada, and select international countries. Shipping rates and delivery times may vary depending on the shipping destination, the weight of the package, and the shipping method chosen at checkout.
Processing and Delivery Times
We process orders Monday through Friday, excluding weekends and holidays. Orders are typically processed within 4-5 business days. Delivery times may vary depending on the shipping destination and the shipping method chosen at checkout.
International Shipping
We offer international shipping to select countries. Please note that international shipments may be subject to customs duties, taxes, and other fees that are the responsibility of the recipient.
Lost or Stolen Packages
SAAV International is not responsible for lost or stolen packages. If your package is lost or stolen, please contact the shipping carrier to file a claim. We will do our best to assist you in the process.
Order Tracking
Once your order has been processed and shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track the status of your shipment on the shipping carrier's website.
Change of Shipping Address
If you need to change the shipping address for your order, please contact us at [email protected] as soon as possible. We will do our best to accommodate your request, but please note that once an order has been processed and shipped, we are unable to change the shipping address.
Contact Us
If you have any questions about our Shipping Policy, please contact us at [email protected].