Refund policy

Thank you for shopping at SAAV International. We value your business and strive to provide you with the best customer experience possible. If you are not completely satisfied with your purchase, we're here to help.

Returns

We accept returns of products within 30 days of the original purchase date. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. You must also provide a proof of purchase.

Refunds

Once we receive your returned item, we will inspect it and notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your refund is approved, we will initiate a refund to your original method of payment. The processing time for refunds may vary depending on your payment method and bank.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange a product, please send an email to [email protected] with your order details and the reason for the exchange. We will provide you with instructions on how to proceed with the exchange.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Contact Us

If you have any questions about our refund policy, please contact us at [email protected]. We're always happy to help.